I'd bought the scope online through OPT and called them to see what could be done, and they must have lit a bonfire under Celestron because three days later a brand new U2K was delivered to my house, along with a free carrying case as an apology. and void my warranty? :shock: No thanks.) just take the corrector plate off and remove the nut". I called Celestron and was told by the customer service Rep: ". )īack in June '99 my long-awaited Celestron Ultima 2000 (U2K) arrived with a stray nut bouncing around the inside of the OTA. (I apologize in advance for the rant, but you did ask. What's Celestron like to deal with? Well, I can't speak for anyone else, but my dealings with them have been the stuff nightmares are made of. I am wondering what Celestron is like to deal with. I am now considering a Celestron CPC 11 but have had such a bad experience with this, I am wondering what Celestron is like to deal with. He said that he would put a rush on the parts. He also told me the parts that I needed were made in China. The last time I called, a young man told me that 45 min was not a bad wait. One of the experts I talked with had no clue about the finder bolts or the new smart finder. I called Meade 3 times and had to wait 45 minutes each time. I also bought a series 4000 eyepiece kit that had missing components. The manual directions were not clear and the directions for the smart finder were from an older model. In addition, the bolts were not long enough to put on the finder scope and there were no directions for putting on the smart finder.
The box came factory sealed but the telescope had 2 tripods bolts broken and 2 large scratches. I just bought a Meade LX 90 10" and am returning it back to Planet Optics.
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